Now you’d want to choose your provider from the drop-down menu. In the Engati portal, navigate to the Deploy tab and select WhatsApp. Step 3: Setup and connect your WhatsApp business account on Engati
WhatsApp will call this number up to confirm and activate it for your WhatsApp Business Account, so you need to make sure that the number can receive calls from the USA. You also need to register a phone number as your WhatsApp Business phone number . To receive WhatsApp bot API access, you’ll also need a verified business on Facebook. WhatsApp grants access to these APIs themselves through their partners. First, you need to have access to WhatsApp Business API. Step 2: Fulfil the requirements to deploy chatbots on WhatsApp We can help you get your bot up and running and start delighting your customers much faster than if you chose to code it yourself. After all, why would you make the effort to painstakingly code a chatbot when you can build your WhatsApp chatbot visually? Use a powerful, no-code chatbot platform (hint, this is the better choice)īuilding it with a no-code chatbot platform like Engati is the wiser choice. When it comes to creating a chatbot, you’ve got two choices. Here are the steps to create a WhatsApp chatbot in 2023: Step 1: Building a chatbot So, if you’re interested in having satisfied customers and protecting your carts from abandonment, you should create a WhatsApp chatbot for business. 53% of online shoppers abandon their carts for lack of instant answers. If you’re into eCommerce or retail, that puts you in a more challenging position. This means that more often than not, they won’t get an answer when they want it. 
Your customers will have to wait for you to get around to answering their questions. However, even if you have a limited customer base, there is still one major problem with manually answering every question - a lack of speed. But as your business grows, that will become harder. If you have a very small clientele, you might be able to survive by manually responding to each message. WhatsApp business chatbots run over the WhatsApp Business API to intelligently engage with your customers, employees, students, and other types of users, without any need for human intervention.
You can use them to answer customer questions about your products and services, share content, drive sales, and send notifications regarding orders, payments, shipping, etc. Engati's WhatsApp chatbots use AI and our proprietary NLP (Natural Language Processing) engine to intelligently interact with your customers.
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